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T&L： 您觉得2017年中国的高端酒店业市场有何变化？贵酒店如何应对这些变化？ 

What changes do you think about China's high-end hotel market in 2017? How did your hotel respond to these changes? 

	卢毅俊先生：现在越来越困难找合格的员工。在北京诺金酒店，为了吸引最好的求职者，我们现在为超过400为员工提供员工住宿。同时，我们也开始了奖励计划，让团队可以加入到酒店的成功。

It’s more and more difficult to hire qualified employees, at NUO Hotel Beijing we now offer employee accommodation for up to 400 employees in order to attract the best candidates. Also we just started our incentive program which will make it possible for the team to participate on the success of the hotel. 

	T&L： 越来越多的高端酒店进驻中国市场，竞争也越来越激烈，贵酒店有哪些措施应对激烈的竞争环境？ 

More and more high-end hotels are entering the Chinese market, leading more and more fierce competition. What measures will you take to deal with the fierce competition environment? 
卢毅俊先生：在诺金，我们决定提供创新的、高品质且高性价比的餐饮产品。当然，服务和友好、友善同样重要……所有这些都是充满激情的。 
At NUO we decided to offer innovative Food & Beverage offerings, quality produce keeping in mind value for money. Of course Service, friendliness is also very important … and all that executed with a lot of passion. 

	T&L： 您认为过去一年酒店业在服务创新、管理创新、科技创新等方面有哪些值得关注的案例？ 

What noteworthy cases of service innovation, management innovation, scientific and technological innovation within hotel industry in the past year? 
卢毅俊先生：我们与一位外部专业指导合作，以经典书籍《优秀到卓越》为灵感，成立季度性工作坊。我们不断地寻找如何改进和创造一个伟大的酒店品牌。我们也与TICDA合作，“今天我无所不能”是一个激励工具，为了保持积极的心态，我认为这是成功的关键因素。 
We are working with a external coach, we have quarterly workshops “ inspired by the book from good to great” we are constantly looking on how we can improve and create a great Hotel Brand. … also we are working with on TICDA  … “today I can do anything” it’s a motivational tool for us in order to stay positive all the time which I think is a key ingredient for success. 

	T&L：酒店与OTA的合作及矛盾是2017年的热点，您个人对此有何看法？ 

What do you think about the hot issue on the contradiction and cooperation between hotel and OTA in 2017? 
卢毅俊先生：我们与OTA的合作与同其他供应渠道一样良好。合作必须要找到一个好的平衡，这对双方都有利。 
We are working very well with OTA’s it’s like any supply channels … one has to find a good balance which can benefit to two parties. 

	T&L：2017年贵酒店有哪件事情或成就令您最为难忘？ 

What’s the most memorable event or accomplishment of your hotel in 2017? 
卢毅俊先生：我们荣获超过50项荣誉。对北京诺金酒店以及新的品牌来讲都是一件很好的事。对于个人来讲，我获得2017悦游金榜的年度旅游人物。 
We did win over 50 awards which is fantastic for NUO Hotel Beijing and a new Brand, for me personally was the Conde Nast Gold List 2017 nomination for ”Movers and Shakers” China. 

	T&L： 2018年贵酒店的工作重点是什么？您有什么特别的计划或想法吗？ 

What will be the focus of your hotel in 2018? Do you have any particular plans or ideas? 
卢毅俊先生：在北京诺金酒店，我们专注品牌发展。由于我们是第三年经营，所以品牌需要更多的接触到全球市场。由于我们现在已经在北京经营了两家酒店，并且在筹备第三家，我们希望能在适当的时候进一步发展。 
At NUO Hotel Beijing we will focus on brand building, as we are in our 3rd Year of operation, the Brand needs further exposure to the worldwide market. As we are operating already two hotels in Beijing now and working on the 3rd, we hope to grow further in due course. 

	T&L：可否用一句话把贵酒店最值得体验的东西介绍给我们的读者？ 

Could you sum up in one sentence to introduce what’s the most worthy to be experienced in your hotel to our readers? 
卢毅俊先生：在我们很棒的客房里过一个周末，享受周日鱼子酱香槟早午餐，最后做一个经典的水疗疗程。 

	Stay a weekend in our fantastic guest rooms, enjoy Sunday Brunch(Caviar&Bubbly) and finish off with a signature spa treatment.


	T&L： 2018年您个人有什么样的旅行计划？您个人选择酒店的标准是什么？ 

What’s your travel plan in 2018? What’s your personal standard to choose a hotel? 
卢毅俊先生：我想去西西里，尤其是去埃特纳火山。至于酒店，我比较关注位置、房间大小以及服务质量。 

	Would like to visit Sicily, especially hike up Mount Etna.  As for hotels, Location, size of rooms and quality of service.


	 


	 
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